Beyond the Paycheck

Colleen Ferrell, Chief People Officer at Burson


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Transforming Lives Through Pay Equity:

How Fair Compensation Drives Culture and Performance

Summary How do you build a workplace where people feel valued, supported, and fairly compensated no matter their background?

In this episode, Colleen Ferrell, Chief People Officer of the Americas at Burson, shares how her early experiences with financial stress shaped her leadership philosophy today.

Colleen discusses how money stories influence employee wellbeing, why transparency and fairness in pay are non-negotiable, and how organizations can design benefits that truly reflect their people’s needs.

She also breaks down how to use data and AI responsibly in compensation decisions—without losing the human judgment and ethical lens required to lead well.

From parental leave improvements to listening tours, Colleen offers practical, grounded strategies for HR leaders who want to drive meaningful culture change.


Timestamps

[00:18] – Colleen’s journey into HR and the values shaped by her upbringing 

[02:40] – Early experiences with money and how they influence leadership empathy

 [06:20] – What fair pay and equitable compensation really look like in practice

 [08:50] – Mental health benefits, personalization, and meeting employees where they are 

[10:38] – Where AI helps—and where human judgment must stay in the loop 

[14:12] – Transforming lives through benefits: The parental leave example 

[17:27] – Guardrails for pay transparency, equity, and ethical decision-making 

[23:17] – The power of listening tours to boost trust and engagement


Takeaways

  • Understand your employees’ real needs by asking—not assuming—what matters most to them.
  • Build compensation frameworks rooted in fairness, transparency, and defendable rationale.
  • Use AI as an analytical partner, not a replacement for human context and judgment.
  • Tailor benefits to the demographics and lived realities of your employee base.
  • Run listening tours—and close the loop by communicating what you heard and what will change.


Sponsor

Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.


See a demo at https://www.aurafinance.com/

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Beyond the PaycheckBy Kelsey Willock Jones