Counterfeiting is big business and fake inkjet and toner cartridges – especially the latter – have long been lucrative products for criminals. At HP Inc, Glenn Jones heads the investigations team at the OEM’s Anti-counterfeit and Fraud (ACF) unit – which is responsible for millions of product seizures each year.

In this episode of OPI Talk, Jones explains the workings of the ACF programme, provides an update on the global counterfeiting issue and explains how HP is taking steps to make counterfeiters’ lives more difficult.