When planning an incentive trip, extra "wow" moments are key. And one of the most effective ways to add a bit of unexpected excitement to a reward trip, meeting or any get-together of staff or customers you want to thank is to add a merchandise gifting experience. On this episode, we hear from two experts from major incentive houses who have long experience with running these gifting activities. They’ll discuss why these offerings work, how to arrange them, and how to bring the experience off without a hitch.

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