My friend Lucy has been close with her neighbors ever since they arrived seven years ago. So, imagine how surprised I was to hear that they were caught in a major throwdown about the quarantine with their favorite neighbors—on social media, no less. Listen to how Lucy turned to the soft skill of empathy and learned the distinction between a bad moment and a bad neighbor. Like Lucy, decide that you’re coming out of the crisis more compassionate, insightful, and wise than you have ever been.