• Previous roles: General Manager, Operations
• Current role: Director of Human Resources
• Insights into Lee's growth and operational changes
• Lee's Growth and Expansion
  • Discussing local vs. non-local operations
  • Details on locations: Fresno, Loomis, Visalia
  • Partnership with Comfort Now in Visalia
  • The importance of staying true to Lee's mission despite rapid growth
• Community and Employee Engagement
  • Lee's mission to serve customers, coworkers, and community
  • Training programs and Lee's school for new employees
  • Emphasis on hiring good people and maintaining high standards
• Challenges and Strategies
  • Balancing growth with maintaining quality
  • Navigating California's regulatory environment
  • The transition to paperless operations
• Future Prospects
  • Potential new markets for expansion
  • The importance of strategic growth and maintaining the company's core values
• Conclusion
  • Recap of key points
  • Jeff thanks Chad for his contributions
  • Encouragement for listeners to reach out to Lee's for their HVAC and plumbing needs

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