Key Points Covered:

James' Journey at Lee's Air:

James began his career at Lee's Air eight years ago as a commercial HVAC technician.

Three years ago, he transitioned to the role of asset coordinator, overseeing vehicle maintenance, tool procurement, and office supplies.

Growth and Rebranding:

Lee's Air has seen exponential growth, expanding from a small operation to a well-recognized brand.

Four years ago, Lee's Air rebranded, significantly increasing their visibility in the community. The rebranding included updating the fleet with new wraps and logos, making their trucks a common sight in the Central Valley.

Marketing and Recognition:

James credits the marketing team, particularly Josue, for their outstanding efforts in promoting Lee's Air.

Despite some initial skepticism from the public, James reassures listeners that he is an actual employee first and a marketing personality second, underscoring the company's policy of promoting from within.

Company Culture and Training:

Lee's Air emphasizes training and development, ensuring employees have the knowledge and skills to succeed.

The company's culture fosters growth and opportunity, allowing employees to advance and even prepare to run their own businesses if they choose.

Operational Excellence:

Jeff and James discuss the importance of maintaining their fleet and ensuring quick response times to customer needs.

Lee's Air's commitment to customer service is reflected in their ability to deploy technicians efficiently and keep their vehicles in top condition.

Expansion and Future Vision:

Lee's Air has expanded into new markets, including Sacramento and Visalia, and aims to become a major presence from Bakersfield to Sacramento.

The company continues to adapt to industry changes, such as new refrigerants, and is dedicated to growing its service area and capabilities.

Conclusion:

Jeff and James wrap up the episode by reflecting on the company's journey and the importance of maintaining their core values of customer service, employee growth, and community involvement. They express excitement for the future and reiterate their commitment to providing top-notch service.

Listeners are encouraged to visit Lee's Air's website for more information and to contact them for any HVAC, plumbing, or heating needs.

 www.leesair.com

https://www.linkedin.com/company/leesairplumbingroofing

https://www.tiktok.com/@leesairplumbingroofing

https://www.facebook.com/leesairplumbingroofing

https://www.instagram.com/leesairplumbingroofing

https://www.youtube.com/@Leesairplumbingroofing

https://www.pinterest.com/Leesairplumbingroofing

https://twitter.com/Lees_Air