Business in Uncertain Times:

Conversations with Maine's Island & Coastal Small Businesses

In this episode, we talk with Mark Osborn, the owner and Innkeeper of Topside Inn in Boothbay Harbor. Recently, Facebook released their "State of Small Business Report," citing hospitality as one of the industries hit hardest by the pandemic, and unfortunately, the Topside Inn is no exception.

Mark, a fourth-generation Boothbay Harbor summer resident turned local business owner, bought the Topside Inn with his husband Brian in 2014. Each year since then they've come to expect a fully booked inn during July and August. However, this year, despite the reopening efforts, Mark is seeing a record low number of reservations. But rather than shut their doors, Mark and Brian have decided to use this time to get creative.

Learn what they're doing to help deal with the current situation and also use it as an opportunity to rethink their business model.

Produced and edited by Galen Koch of The First Coast.

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Topside Inn

https://topsideinn.com/

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