Higgins discusses the importance of consulting with Dwane or themselves before engaging in commercial real estate transactions due to legal and liability concerns. They emphasize the need for commercial-specific forms and encourage agents to take commercial training to better understand the complexities of commercial real estate. Higgins outlines the types of commercial properties that agents can handle, including small multi-family units, retail spaces, office spaces, and land. They also discuss the importance of understanding zoning and the differences between residential and commercial real estate transactions. Higgins encourages agents to partner with experienced commercial agents for larger or complex transactions and offers to assist with resources and guidance.