<p>Today we welcome Hilary Zaharko, VP of Marketing, and Carla Lestinho, Client Experience Manager at H&R Block Canada. We dive deep into their tactics for disrupting and acting on feedback at all levels of the organization.</p>

Today we welcome Hilary Zaharko, VP of Marketing, and Carla Lestinho, Client Experience Manager at H&R Block Canada. We dive deep into their tactics for disrupting and acting on feedback at all levels of the organization.

<p>Today we welcome Hilary Zaharko, VP of Marketing, and Carla Lestinho, Client Experience Manager at H&amp;R Block Canada. We dive deep into their tactics for disrupting and acting on feedback at all levels of the organization.</p>

Committing to CX at All Levels of the Organization with H&R Block

Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge,  as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

Business

Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge, as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

Join the host of the Account Experience Podcast, Adam Dorrell, CEO &amp; Co-Founder of CustomerGauge,  as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.

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Committing to CX at All Levels of the Organization with H&R Block

Committing to CX at All Levels of the Organization with H&R Block