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Common Assessment Framework: A way of making continuous improvements in Public Administration
Today we are discussing the use of quality management tools in public administrations in WB, and specifically the EU-promoted Common Assessment Framework (CAF). For the Western Balkan countries this topic is relevant in the context of public sector modernisation, and specifically for making more user-oriented administrations. In the EU accession process, countries in the region […]
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By Centar za evropske politikeToday we are discussing the use of quality management tools in public administrations in WB, and specifically the EU-promoted Common Assessment Framework (CAF). For the Western Balkan countries this topic is relevant in the context of public sector modernisation, and specifically for making more user-oriented administrations. In the EU accession process, countries in the region […]