Investing in a CRM system is a smart move — but only if it’s used the right way.

In this episode, we break down the most common CRM mistakes businesses make, from poor data management and lack of team training to overcomplicated setups and weak integrations. Many companies blame the software when results don’t show — but often, the real issue is strategy and execution.

Whether you’re using a CRM to manage leads, automate follow-ups, or improve customer experience, this episode will help you identify gaps, avoid costly errors, and turn your CRM into a true growth engine.