ScHARR's Communicable Research - Episode 9 - Dr Jaqui Long - Clinically unnecessary’ use of emergency and urgent care

In this latest episode of the ScHARR Communicable Research podcast we are joined by Dr Jaqui Long. Jaqui is a Research Associate in the Health and Care Research Unit and is currently working on the DEUCE study, which aims to understand people's decision-making in relation to use of emergency and urgent care services.

Jaqui Long (Research Associate)

BA Hons, RSHom, PhD

Bio

Jaqui is a Research Associate in the Health and Care Research Unit, and started work here in August 2017. Currently Jaqui is working on the DEUCE study, which aims to understand people's decision-making in relation to use of emergency and urgent care services.

The study has three elements:

1. A realist review to identify what is already known about how people make decisions in relation to use of emergency and urgent care
2. In-depth qualitative interviews and focus groups with selected groups of people to understand their experiences and decisions in seeking this help
3. A national survey to explore people's attitudes towards seeking help from different providers of emergency and urgent care.

Jaqui is mostly involved in the second part of the study, the interviews and focus groups, but is also part of the review team.

Prior to coming to ScHARR, Jaqui was a Research Assistant at De Montfort University in Leicester, working on an NIHR-funded feasibility study to develop and test an intervention to support parents with excessively crying babies.

Jaqui's PhD was in the School of Healthcare at the University of Leeds and was a qualitative exploration of how mindfulness affected people's experiences of living with a long term condition. Jaqui undertook interviews with people with a range of physical and/or mental health problems who had previously learnt mindfulness through the Breathworks 'Living Well with Pain and Illness', particularly exploring people's perspective on how it had changed their thinking and behaviour over the long-term.

Before moving into research, Jaqui worked for many years in the voluntary sector in the recruitment and training of volunteers, and in managing training programmes. Jaqui is also a qualified homeopath and has worked part-time in private practice for over 10 years.

Links to research discussed in this podcast can be accessed via these links:

Survey papers

Health literacy levels of British adults: a cross-sectional survey using two domains of the Health Literacy Questionnaire (HLQ) | SpringerLink

Tendency to contact general practice instead of self-care: a population vignette study | BJGP Open

Review paper

‘Clinically unnecessary’ use of emergency and urgent care: A realist review of patients' decision making - O'Cathain - 2020 - Health Expectations - Wiley Online Library

Music credit

airtone (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license.⁠⁠⁠ ⁠http://dig.ccmixter.org/files/airtone/59721⁠