A happy patient means a happy day, and long term, a happy career. The dentistry itself is not the game….managing the patient expectations is the game. In fact, no amount of good dentistry will solve a poor patient understanding.

Biggest problem in dentistry is emotional responses to situations and the communication (or lack thereof) with our patient and our team.

Today I share some ways I manage the patient expectations so I have a lot less unhappy patients.  Let me know what you think! 

 As always, I would LOVE and appreciate any reviews, feedback or post if you like this podcast.  Don’t forget it tag me @drpeggybown on IG and don’t forget to hit the FOLLOW button!

Thank you so much for listening! Peggy xox