<p>Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the astounding error rate when ad hoc (e.g. family member) interpreters are used, how you explain to patients that you want to use a certified medical  interpreter rather than an ad hoc interpreter and resources to help communicate with LEP patients.</p>

Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the astounding error rate when ad hoc (e.g. family member) interpreters are used, how you explain to patients that you want to use a certified medical interpreter rather than an ad hoc interpreter and resources to help communicate with LEP patients.

<p>Elaine Khoong, MD, MS, discusses the rationale for using certified medical interpreters and the astounding error rate when ad hoc (e.g. family member) interpreters are used, how you explain to patients that you want to use a certified medical&nbsp; interpreter rather than an ad hoc interpreter and resources to help communicate with LEP patients.</p>

Communicating with Patients Who Have Limited English Proficiency (LEP)

Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

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Communicating with Patients Who Have Limited English Proficiency (LEP)

Communicating with Patients Who Have Limited English Proficiency (LEP)