It goes without saying that successful leaders are also good communicators. In this episode, Steven Haines speaks with Jon Clarine, who’s head of digital strategy at TK Elevators about the underpinnings of truly effective communication. For example, when people speak with PowerPoint, can they truly tell the story beyond the bullet points. However, the conversation also extends to communication outside the company, as in how people interact with the company’s digital offers. A truly profound conversation.