Building a Better Geek

Communication Hacks for Leadership, Sales, and Video Calls - USER INTERFACES

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In this episode of BABG we dive in to communication and connection, including how to maximise impact on video calls.

  • Communication and connection are critical for leadership, influencing others, and achieving goals. The ability to communicate effectively starts with listening and builds rapport.
  • Focus communication on creating meaningful connections, not just transactions. Build in opportunities for relationship building.
  • In video calls, position camera at eye level, look into camera to make "eye contact". Use names, be aware of verbal and physical cues.
  • Project confidence through body language and breathing. Take up space, sit/stand tall, breathe deeply.
  • Apply 30-30-30 rule: 1/3 of audience is resistant, 1/3 supportive, 1/3 unsure. Focus attention on supportive group.
  • Ask questions of others to demonstrate leadership, create connection, and learn what's important to them. Listen closely.
  • Prepare environment and background to communicate who you are on video calls. Songs, art, instruments, etc.

    • Books for further reading on communication:

    • Difficult Conversations: How to Discuss What Matters Most (Stone, Patton, & Heen)
  • Captivate: The Science of Succeeding with People (Van Edwards)
  • Presence: Bringing Your Boldest Self to Your Biggest Challenges (Cuddy)
  • Influence: The Psychology of Persuasion (Cialdini)
    • ...more
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    Building a Better GeekBy Emmanuella Grace & Craig Lawton