Summary

In this episode of Tech Talk with R&E Automated, host Jordan Dieterle interviews Philip Sessions from BMW about communication in the workplace. Philip shares his expertise in helping teams and leaders communicate more effectively. He emphasizes the importance of understanding the end goal of a conversation and tailoring communication to the needs of the audience. Philip also discusses the challenges of communication in manufacturing environments and provides strategies for effective communication between engineers and management. He advises staying calm in emotional situations and focusing on finding common ground and understanding the perspectives of others. The episode concludes with a discussion on the importance of practice and stepping out of one's comfort zone to improve communication skills.

Keywords

communication, workplace, teams, leaders, strategy, engineers, management, manufacturing, details, big picture, safety, production, emotions, influence, repetition, growth, comfort zone

Takeaways

Understanding the end goal of a conversation is crucial for effective communication. Tailor communication to the needs of the audience, considering factors such as their role, level of detail required, and perspective. Communication challenges often arise in manufacturing environments, particularly between engineers and management. Stay calm in emotional situations and focus on finding common ground and understanding others' perspectives. Practice and stepping out of one's comfort zone are essential for improving communication skills.

Titles

The Power of Understanding the Audience Effective Communication in the Workplace

Sound Bites

"The number one thing that I see within corporations, within manufacturing environments is that communication lacks in some way, shape or form." "You need to just give more information because what seems very elementary or very basic for you because you're in the weeds, you're in the trenches of the project, you have to share that information with somebody that's not in those same weeds." "You need to go in there, explain not just what you need, but why you need it and really justify that, especially if you're going to management with that."

Chapters

Introduction and Overview Tailoring Communication to Different Audiences Navigating Emotional Situations in Communication Practicing and Stepping Out of Your Comfort Zone Conclusion