‘As humans, we crave face to face communication’ 

Julie is delving into the importance of getting communication right and how we feel when we communicate with others. 

We are hardwired to seek face to face communication in order to experience all aspects of communication but much our communication is now via technology. 

In this episode, Julie takes us through the communication process she has developed through her extensive work with many leaders. Find out more about what you are communicating to others and how you can be actively heard. 

   

KEY TAKEAWAYS 

• Most issues in business and life all come down to a lack of communication. 

• All of our communication comes from an idea we want to express externally. 
• The more planning, we do the better the result we will have. 

You have an idea 

You send it by signing it or speaking it 

It’s is received 

It is heard 

It is understood 

It's agreed  

If the communication is right there will be the required action 

What is the purpose of the idea? 

• Is it to inform someone? Is it to influence or persuade, to change what they are doing, is it a statement or are you using it to gather information? 

Signing and speaking it 

As humans, we crave the face to face communication with others because we experience all aspects of the communication medium – speech tone and words, facial expressions and body language 

People receive the message 

There is a difference between receiving and hearing a message. 

• There can be a low level of receipt, when you truly hear it you’ve actively listened 

The message is heard 

If you actively listen it is understood. 

If you are delivering the message, have people understood the message? have you used the right tone, pace, used the right language? 

The message is understood 

• To create understanding people, need to feel safe, that they can ask questions. 

The message is agreed 

The response to the message will show if it has been understood and it can then be agreed. 

Action 

If the message has been conveyed successfully and there is understanding and agreement - the required action will be implemented. 

  

BEST MOMENTS 

‘We create assumptions about what others look like’ 

‘If we get a piece of information we make the rest up and this is quite often where gossip starts’ 

‘We don’t all actively listen’ 

 ‘Are we passively or aggressively expressing ourselves?’ 

  

VALUABLE RESOURCES 

The Life-Changing Magic of Setting Goals book by Julie Hogbin   

The Authorities - Julie Hogbin: Powerful Wisdom from Leaders in the field book by Julie Hogbin, Raymond Aaron, Marci Shimoff, Dr John Gray 

[email protected]  

  

ABOUT THE HOST 

Julie Hogbin 

  

I started my career within the accountancy profession, moving on into auditing, then Learning & Development where I have spent over 30 years. 

  

In 2011 I threw everything up in the air and became a property investor via forex, trading and learning how to build websites & internet market whilst walking on fire 😊 

  

I have worked with over 20,000 Leaders at every level of Management and Leadership for over 30+ years. In the latter years working with CEOs, SMTs, boards of trustees & Entrepreneurs. 

  

I have worked with the public, the private and the entrepreneurial sectors of the market. The Leadership messages are the same across the sectors – the application may be different but all are Business’ where Conscious and Principled Leadership reaps rewards for all parties concerned. 

  

I work with the human element of Business and my passion is enabling others to be the best they can be through providing them with the information they need to be more effective than they currently are. Unleashing potential and providing knowledge enabling the best decisions to be made for the Business, the Employee, the Leader (themselves) their families and the greater social economy. 

  

I am a Coach, a Mentor (and I know the difference) Trainer, Author, property investor and public speaker 

  

I love travel, sunshine, smiley people, intelligent conversation, laughter, learning, networking, supporting others, property as a business, investigating ‘stuff’ problem solving, asking questions that make people think, creating aha moments, gardening and flowers and being outside. 

  

CONTACT METHOD 

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Julie Hogbin Pinterest 

Conscious Leadership YouTube