Project Managers' Coffee Chat with Tim & Merv

Communication - The Lifeline of Effective Leadership: the 5 Cs Model for Better Messaging (S4E033)


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Join hosts Merv Jersak and Tim Jerome as they focus in this episode on the Five C's model for communication – Clarity, Cohesiveness, Completeness, Conciseness, and Concreteness – as offered by the Project Management Institute> Following the tenets of this model will help enhance your project delivery. Through practical examples and insightful discussions, the hosts illustrate the importance of clear and effective communication in ensuring project success. Tune in to discover strategies and techniques to improve your project leadership communication.

Main Take-Aways

The five Cs model for effective communication helps ensure your message is received as you intended:

  • clarity
  • cohesiveness
  • completeness
  • conciseness
  • concreteness

Show Notes

Today’s Project Managers Coffee Chat: Mastering Effective Communication in Project Management – The Five C's Explained

01:16 Exploring the five Cs model of effective communication as presented by the Project Management Institute.

02:44 Clarity: the first C unpacked – ensuring that your message is received without misinterpretation.

06:39 Cohesiveness: ensuring your message holds together as a single thought process – avoiding or mitigating situations where your message is taken off track.

09:57 Completeness: leaving no thought unfinished – focusing on a point to its conclusion.

12:23 Conciseness: the art of being brief yet impactful – less is often more.

14:49 Concreteness: the final C for effective communication – choosing precise, specific words and sentence structure.

19:50 Wrapping up and looking ahead to providing tips, tools, and techniques for greater effectiveness in our project communications.

 

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Project Managers' Coffee Chat with Tim & MervBy Merv Jersak & Tim Jerome