Episode 4: Communications (Part 1)

Communication is the process of sending and receiving messages through verbal or nonverbal means including speech or oral communication, writing or written communication, signs, signals, and behavior.

De-escalation is an important aspect of law enforcement communication.  De-escalation techniques are a necessary skill for law enforcement.  The public expects law enforcement to be able to communicate effectively and use techniques to control situations until a solution is determined.

Thom and Chris discussed communication both verbal and non-verbal, active listening, and de-escalation techniques used in law enforcement.

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