Community Conversations is a long-running podcast highlighting community success stories from a wide variety of online community management professionals.

Episode #81 of Community Conversations features Allison Brotman, Vice President, Learning & Community at UKG.

On this special State of Community Management 2022 episode, Allison and Anne Mbugua discuss the importance of strategy in online community programs. Allison shares the role community strategy plays in the UKG community, and explores the most surprising findings from the 2022 report.

Allison also shares advice for online community professionals embarking on new strategy building, including how a listening tour sets a solid foundation for community building.

Listen to Allison Brotman on Community Strategy

About Allison Brotman

Allison Brotman is the Vice President, Learning & Community at UKG. She has over nineteen years of distinguished performance in the development and leadership of community, learning, and knowledge management programs for multiple industries. She has experience developing new and improving existing programs in accordance with business objectives, customer specifications, regulatory requirements, and industry standards. Allison is obsessed with the customer experience and enjoys working closely with customers and subject matter experts.

About UKG

UKG was born from a historic merger that created one of the world’s leading HCM cloud companies, they help 70,000+ organizations across every industry anticipate and adapt to their employees’ needs beyond just work.

UKG is a leading provider of HR, payroll, and workforce management solutions for all people. But don’t take our word for it: They are the only enterprise vendor ranked as a leader by all major analysts and peer review sites and have been recognized around the world for our workplace culture, innovative practices, and commitment to customer success.

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