I spoke to fellow Irishman Ken Carroll of <a href="http://www.chinesepod.com" title="ChinesePod">ChinesePod</a> - a highly successful online language learning business based in Shanghai. A key component of the ChinesePod success is a very strong focus on user needs and the user experience. In this interview, Ken describes the philospophy that drives ChinesePod, and how it can apply to other businesses. The Hangzhou conference that Ken refers to is <a href="http://www.upachina.org/userfriendly2006/default_en.htm" title="User Friendly 2006">User Friendly</a>, which will take place in November.

I spoke to fellow Irishman Ken Carroll of ChinesePod - a highly successful online language learning business based in Shanghai. A key component of the ChinesePod success is a very strong focus on user needs and the user experience. In this interview, Ken describes the philospophy that drives ChinesePod, and how it can apply to other businesses. The Hangzhou conference that Ken refers to is User Friendly, which will take place in November.

I spoke to fellow Irishman Ken Carroll of <a href="http://www.chinesepod.com" title="ChinesePod" rel="noopener noreferrer">ChinesePod</a> - a highly successful online language learning business based in Shanghai. A key component of the ChinesePod success is a very strong focus on user needs and the user experience. In this interview, Ken describes the philospophy that drives ChinesePod, and how it can apply to other businesses. The Hangzhou conference that Ken refers to is <a href="http://www.upachina.org/userfriendly2006/default_en.htm" title="User Friendly 2006" rel="noopener noreferrer">User Friendly</a>, which will take place in November.

Community is Not a Tech Thing

A free-ranging set of discussions on matters of interest to people involved in user experience design, website design, and usability in general.

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Community is Not a Tech Thing

Community is Not a Tech Thing