Join us for our series featuring interviews with Community IT employees. In this series, we talk about nonprofit technology career paths, career resources, skills, and certifications. We will also touch on mentoring opportunities as you start out on your career and ways to give back if you are further along. If you are wondering what it is like to work at a place like Community IT, you can learn about it here.

In today’s interview, Carolyn talks with Matt Eshleman, Chief Technology Officer, who has been with Community IT over 23 years, about how his job has changed with the growth in the need for cybersecurity expertise. 

Matt started at Community IT as a college intern in 2000. He’s seen a lot of changes over those years and shares some of his insight here.

We have really taken a relationship-driven approach to the technology support that we do. We’ve recognized that the actual technology piece of the work is relatively small. It’s super important, but it is relatively small. The big thing that we focus on is helping organizations use and adopt appropriate technology solutions. And that really involves a lot of planning. It involves understanding the organization, understanding their staff, how they use technology, and the tools that are available. 

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