Claire Dearden talks to Jon Ball who works as a community pharmacy technician managing a Boots Pharmacy at Bluewater. Jon’s role includes ensuring that a safe and efficient Pharmacy is ran on a daily basis. He manages a pharmacy team, ensuring that all clinical governance as well as compliance and training is up to date in order to provide the best patient care. Jon supports his team to develop their roles in order to provide their community with the most up to date services and information.

Jonathan Ball - Pharmacy Manager, Boots

Claire Dearden - Chief Pharmaceutical Officer’s and Specialist Pharmacy Service National Pharmacy Technician Fellow