In this powerful episode, James Francis sits down with Christine Walchuk, an experienced educator and 360 Health trainer, to explore the often overlooked experience of compassion fatigue. While commonly associated with healthcare or first responders, compassion fatigue can affect anyone in a helping or service profession—including MTA employees who interact daily with the public under high-stress conditions.

Christine explains how compassion fatigue differs from burnout and stress, outlines early warning signs, and provides actionable tools to support self-awareness and recovery. Together, they explore how MTA workers can better care for themselves while continuing to care for others—at work, at home, and throughout the city.