In Ep 59, Lisa Mullinax and Marissa discuss compassionate communication and how to have hard conversations in the most empathetic and effective ways. What leads to these difficult topics? How can we be better listeners? And what can we do when we come up against our own ethical boundaries? They share stories from the shelter world as well as personal experiences while recognizing they, too, are still learning and growing.

Ep 59: Compassionate Communication for Behavior Consultants with Lisa Mullinax

Join Marissa Martino, certified dog behavior consultant (CDBC, CTC), of Paws and Reward on her podcast where she stops and reflects on behavior change, dog training, the human-canine bond, and the relationships with our loved ones!

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In episode 77, Marissa Martino interviews Jessica Dolce about a very important topic in our profession, compassion fatigue, or what we're now calling it - empathetic distress. We explore what empathetic distress is, why it is common to experience as a caregiver, and what to do to avoid burnout.  This episode is for anyone who cares and feels a lot and takes care of animals (and their people), whether you're a dog trainer, animal welfare professional, or a devoted pet parent.  Jessica Dolce, MS CCFE, is a Certified Compassion Fatigue Educator, receiving her training from TEND Academy. She brings more than 20 years of experience working with and for animals to The Compassion in Balance® Program, her online education platform for animal welfare professionals. Jessica is also an instructor at The Shelter Medicine Program at the University of Florida and has worked with organizations around the world such as the IAABC, National Wildlife Rehabilitators Association, HSUS, Animals Asia, and the ASPCA. She holds a Master of Science in Adult and Higher Education degree and certificates in mindfulness facilitation, positive psychology coaching, and Mental Health First Aid. She lives in Maine with her husband, dogs, cats, and ducks. 

Ep 77: The Antidote to Empathetic Distress with Jessica Dolce

In episode 76, Marissa Martino interviews Dr. Kathy Murphy on the art and neuroscience of puppy socialization. Dr. Murphy explores some common myths about puppy socialization, explains what is happening from a neuroscience perspective, why that matters to us (and the puppies), and how to support our puppies during this critical time. It's a MUST listen! Get ready for some mindset shifts. Dr Kathy Murphy (BVetMed, DPhil, CVA, CLAS, MRCVS) is a veterinary surgeon and neuroscientist. Dr Murphy founded and is now the Director of, Barking Brains Ltd (a neuroscience outreach platform for the animal behavior and training community), which focuses on translating neuroscientific information into practical and useful information for people interested in animal behavior. To maximize the impact of her diverse interests and skill set, Dr. Murphy teamed up with Behavior Vets in 2022 when she took up the position of Chief Scientific Officer, now the CEO. Dr Murphy lives in the UK with her husband Elliot and their 4 dogs.   

Ep 76: The Art and Neuroscience of Puppy Socialization with Dr. Kathy Murphy

In episode 75, Marissa Martino interviews Annika McDade to discuss the healing power of our canine relationships. Both Annika and Marissa have a passion for encouraging pet parents to see their relationship with their dogs as an opportunity for personal development. They get vulnerable during this episode and share how their dogs have presented growth opportunities in not-so-ideal ways. They present innovative thoughts about incorporating this work into the training process and encourage listeners to think beyond dog training.  Annika McDade is the Founder of Canine Connection Training, a well-recognized, Vancouver-based dog training company. She is a triple-certified Behaviour Consultant and Human Coach with a passion for facilitating a conscious connection between dogs and their people. Her greatest desire is to dive deeper into supporting the human end of the leash. Annika combines a unique balance of science-based knowledge, self-development, and spiritual curiosity when working with clients. 

Ep 75: Embracing your Dog as your Mirror with Annika McDade

In episode 74, Marissa Martino interviews Tom Candy about shelter dogs that experience frustration. They discuss the 3 R's - Risk assessment, Reduce (management strategies), and Resolve (behavior modification and teaching skills). Tom provides examples of interventions that he and his team implement to reduce a dog's stress level in the shelter environment.   A passion for animal welfare and training led Tom to undertake a Bachelor of Science (Hons) degree in bio-veterinary science and a Master of Science degree in clinical animal behavior from the University of Lincoln in the United Kingdom.  Since graduating, Tom has been working at Dogs Trust as a training and behavior advisor, eventually working in seven rehoming centers before being promoted to senior training and behavior advisor, where he supports the training and behavior teams across the southwest United Kingdom. Tom is responsible for supporting and advising managers and training and behavior advisors on matters relating to behavioral concerns, and for helping to promote higher levels of welfare for dogs.  Tom is a Certified clinical animal behaviorist with the Animal Behaviour and Training Council in the United Kingdom, and a Certified canine behavior consultant and Certified shelter behavior specialist with the International Association of Animal Behavior Consultants. 

Ep 74: Supporting Frustrated Shelter Dogs with Tom Candy

In episode 73, Marissa Martino interviews Lisa Mullinax to discuss stranger-directed aggression. Lisa defines the difference between reactivity and aggression. She talks about the reasons why these cases are high stakes and how to support both the dog and the client. Lisa also shares how she builds custom behavior plans for ultimate success.  Lisa Mullinax is a Certified Dog Behavior Consultant through the International Association of Animal Behavior Consultants. She utilizes positive reinforcement strategies with all dogs and adapts the lessons and exercises to each dog, depending on their needs. Lisa helps dogs and their humans overcome training and behavior challenges through the use of practical, positive strategies.  Lisa previously managed the behavior programs at Seattle Humane and Denver Dumb Friends League, developed a new behavior program for the Sacramento SPCA, and consulted for multiple animal shelters throughout Northern California. 

Ep 59: Compassionate Communication for Behavior Consultants with Lisa Mullinax

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