In this episode of the Hollow Bunny Leadership Podcast, Kristen and Sylvia kick off a “fresh start” conversation about the communication habits leaders should leave behind. Using a recent article as a springboard, they explore how over-reliance on AI, hyper-efficiency, and passive behaviors like leaving people “on read” quietly erode trust and connection. With humor and candor, Kristen and Sylvia make the case for imperfect, human communication—embracing authenticity, warmth, and intention over polish—reminding leaders that credibility is built not through templates and tools, but through presence, clarity, and real human fingerprints.