This is episode eighteen (18) of seasoon one (1) for CallTalk.tv

Complaints: How 3% of your calls take 30% of your timeComplaints: How 3% of calls can take 30% of yo

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.  If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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Complaints: How 3% of your calls take 30% of your timeComplaints: How 3% of calls can take 30% of yo

Complaints: How 3% of your calls take 30% of your timeComplaints: How 3% of calls can take 30% of yo