Happy New Year!

Managing Director Naomi Burley and our Regulatory expert Carole Ferguson look at obligations around complaints handling and future obligations of RG 165.

Regulatory Guide 165 as it was 2018: https://asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-165-licensing-internal-and-external-dispute-resolution/

Happy New Year! Managing Director Naomi Burley and our Regulatory expert Carole Ferguson look at obligations around complaints handling and future obligations of RG 165. Regulatory Guide 165 as it was 2018: https://asic.gov.au/regulatory-resources/find-a-document/regulatory-guides/rg-165-licensing-internal-and-external-dispute-resolution/

Complaints & The Incoming RG 165

The GRC Professional Podcast is a production of the Australian Compliance Institute to help risk and compliance professionals keep up to date with industry news, new ideas and regulatory updates. https://www.compliance.org.au/

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Complaints & The Incoming RG 165

Complaints & The Incoming RG 165