In this episode, Josh and David focus on OSHA inspections and the importance of being prepared for potential complaints. They explore how patient observations can lead to inspections, the process following a complaint, and best practices for maintaining compliance and a positive culture within the practice.

Chapters

00:00 Understanding OSHA Inspections

07:35 Handling Complaints and Inspections

11:21 Creating a Culture of Compliance

OSHA, compliance, dental practice, inspections, safety, patient complaints, training, infection control, workplace safety, regulations