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Conflict Management in Project Management
Hello everyone and welcome back to the Cognixia podcast. The important aspects of project management, that is, conflict management. A project runs on the back of the efforts of its people. These people come from different backgrounds, different teams, different disciplines, and different ideologies, and are required to work together for the success of the project. Often, these people may have never worked together before. To top it off, the project works within the defined constraints of resources, time, and scope. This makes the environment quite conducive for conflicts to arise. Since the project manager leads all the teams and is responsible for ensuring everything runs smoothly, it becomes an important part of their job to address any conflicts that might arise and to resolve them at the earliest in the best possible manner.
To equip the project manager with the right tools, the Project Management Body of Knowledge Guide, or the PMBOK Guide for short, recommends some effective strategies and techniques. Conflict management is one of the disciplines covered by the PMBOK Guide and is an important part of the certification exam outline for the Project Management Professional certification by the Project Management Institute. As you must already know, the latest edition of the PMBOK Guide is the 7th edition of this guide. The PMBOK Guide is a flagship publication of the Project Management Institute. The PMBOK Guide – 7th edition, according to the Project Management Institute, “adapts to the changes in the industry and helps you achieve your goals effectively, no matter what they are.”
Integrating different disciplines and a diverse range of skills is imperative for the success of a project. Conflicts will always arise; we have slowly understood that. However, the existence of conflict doesn’t have to always be detrimental to the project or the organization. If managed and resolved effectively, conflicts can be beneficial for the project and the organization too. The project manager would undoubtedly play a key role in diffusing such situations while ensuring everyone and everything is on track and there is no adverse impact on the performance of the team or the outcomes of the project.
What is a conflict? Anytime there is a difference of perception, opinion, or belief among two or more people, it is a conflict. Simply put, when people disagree, it usually is or leads to a conflict. In a project management situation, the project manager is responsible for creating a culture of harmony and collaboration. Conflict is natural and inevitable when there are multiple people with such diverse backgrounds, opinions, ideas, and realities, come together to collaborate. However, research has increasingly shown that when conflict is effectively managed, it can lead to better performance and more positive outcomes. Gone are the days when conflicts were a bane and a nightmare for any organization. In today’s world, little or no conflict means, little or no innovation, little or no change, and little to no room for improvement for the organization. Now, no organization would want that, would they?
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By CognixiaHello everyone and welcome back to the Cognixia podcast. The important aspects of project management, that is, conflict management. A project runs on the back of the efforts of its people. These people come from different backgrounds, different teams, different disciplines, and different ideologies, and are required to work together for the success of the project. Often, these people may have never worked together before. To top it off, the project works within the defined constraints of resources, time, and scope. This makes the environment quite conducive for conflicts to arise. Since the project manager leads all the teams and is responsible for ensuring everything runs smoothly, it becomes an important part of their job to address any conflicts that might arise and to resolve them at the earliest in the best possible manner.
To equip the project manager with the right tools, the Project Management Body of Knowledge Guide, or the PMBOK Guide for short, recommends some effective strategies and techniques. Conflict management is one of the disciplines covered by the PMBOK Guide and is an important part of the certification exam outline for the Project Management Professional certification by the Project Management Institute. As you must already know, the latest edition of the PMBOK Guide is the 7th edition of this guide. The PMBOK Guide is a flagship publication of the Project Management Institute. The PMBOK Guide – 7th edition, according to the Project Management Institute, “adapts to the changes in the industry and helps you achieve your goals effectively, no matter what they are.”
Integrating different disciplines and a diverse range of skills is imperative for the success of a project. Conflicts will always arise; we have slowly understood that. However, the existence of conflict doesn’t have to always be detrimental to the project or the organization. If managed and resolved effectively, conflicts can be beneficial for the project and the organization too. The project manager would undoubtedly play a key role in diffusing such situations while ensuring everyone and everything is on track and there is no adverse impact on the performance of the team or the outcomes of the project.
What is a conflict? Anytime there is a difference of perception, opinion, or belief among two or more people, it is a conflict. Simply put, when people disagree, it usually is or leads to a conflict. In a project management situation, the project manager is responsible for creating a culture of harmony and collaboration. Conflict is natural and inevitable when there are multiple people with such diverse backgrounds, opinions, ideas, and realities, come together to collaborate. However, research has increasingly shown that when conflict is effectively managed, it can lead to better performance and more positive outcomes. Gone are the days when conflicts were a bane and a nightmare for any organization. In today’s world, little or no conflict means, little or no innovation, little or no change, and little to no room for improvement for the organization. Now, no organization would want that, would they?