Don Crawley, Author.

Here’s an obvious statement: Conflict is a fact of life, especially at work. Conflict management training teaches you how best to deal with conflict. You have to deal with it, even if your choice is to avoid it. Conflict resolution involves negotiating skills, empathy, listening, compassion, and treating all parties with dignity and respect. Successful […]

Conflict Management Training: 5 Keys to Successful Conflict Resolution