A look at personality and task conflict management.

https://www.youtube.com/watch?v=Hi8STkoaXSE

Transcription

Conflict Resolution at work and beyond.

Hi I'm Brian Pombo, welcome back to Brian J. Pombo Live.

You're no doubt watching this long after Halloween is said and done. But as in all of our episodes, this one's being recorded on Halloween, that not all of our episodes are recorded on Halloween but, but they're all recorded.

And this one happens to be on Halloween. Okay, but hopefully that makes sense.

It's an interesting thing, because Halloween, everything regarding the horror, genre, and terror and scary things, all has to do with the conflict. And I'm going to tie this into the business realm if you don't mind because we talk about business here we talk about principles and strategies and tactics.

As far as when it comes to business and especially from the perspective of leadership end of the business, which are the people I deal with quite often, which are business owners and executives.

If you happen to be from that realm, one of the things you're going to deal with a lot is conflict resolution. So how do you go about resolving conflicts like it's a funny thing, I'm taking it back to Halloween for a second here?

It's funny, I was just reminiscing and when I was a kid Halloween, at least in my family, it happened on one day, on one day, we went out, we visited a couple of families households, and we hit up a hand and we hit up a neighborhood or block or two, you know, is nothing major, it's just a short period of time on one day, one day a year. Now they people have stretched it out to be multiple days.

And because of that, and especially because my kids aren't as sugared up as I was as a kid. And so they're not as used to that much candy all at once. Not that we just give them carte blanche, but they're going to get a little bit of candy on around the holiday what appears to behold a week now.

That happens and the whole temperature of the household changes, I mean, just everybody is on a different level. And so you get relative conflict.

As you would imagine, it's really not that big a deal but you got to know how to handle that at home. And you got to know how to handle that at work.

One of the main tips I can pass along that I've learned and how it popped up in a book that I'm reading right now, and I'll tell you more about that in the future. Because I think it's going to be a really good book.

And just so far, I've gotten a lot out of it. They discuss differences in conversations that come up. That specifically regarding goals, and I'll get to that in a second but just in dealing with any people, there are certain things where you're arguing with somebody, but oftentimes you're arguing about two completely different things, although you're using similar words.

For example, most arguments when it comes back to personality theory, which is one of my favorite things to get around conflict is to understand what that person's personality is of what yours is.

And one of the main pieces in there is a thing that is task versus people. So just about any conflict, you're either going to be talking about a task conflict, or a people conflict. So the emotional, interpersonal thing.

He looked at me this way, he said that thing she said that she said this, the people thing is very different from the task thing. And sometimes someone will be arguing from a task perspective, while the other person's speaking from the people pers...