In this episode of Restorative Justice, the following questions are discussed: 1) What are some specific skills people can use to manage conflict resolution? 2) We've talked about active listening before, but can you delve deeper? 3) Can you discuss what "I" messages are and give an example? 4) What is reflective feedback and its components? 5) What is meant by assertive communication and how do you use it? 6) How can people fight (argue) fairly?