The words "unprecedented time" have become commonplace in the months since the world became crippled by COVID-19. Gabe and Nicole Tucker explore what it looks like to be small business owners, members of a tight-knit community, neighbors, and parents during a time when we are all being forced to change our daily habits and lifestyles. This series explores their history as franchise owners, how they are pivoting to meet the need, and the successes (and failures) they have experienced so far.