Hotel Moment

Connecting brand story telling and guest loyalty | with Tom Luersen


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In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tom Luersen, President of CoralTree Hospitality, explain how brand storytelling breaks free from traditional hotel service and creates a more memorable guest experience. Luerson also shares why experimenting with hotel technology sparks innovation, which is essential for hoteliers within the industry, especially during times of economic downturn. 

Links:
Tom Luersen: https://www.linkedin.com/in/tom-luersen-20839113/
Learn more about Coral Tree Hospitality: https://www.coraltreehospitality.com/

Karen Stephens: https://www.linkedin.com/in/karenstephensrevinate/
Podcast Page: https://www.revinate.com/podcast/
Youtube: https://www.youtube.com/c/Revinate
Hotel Moment is presented by Revinate

Produced, edited, and published by Make More Media


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Hotel Moment Podcast is handcrafted by our friends over at: fame.so

Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.

Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:

  • Innovation in hospitality technology
  • Guest experience transformation
  • Revenue optimization strategies
  • Emerging industry trends

Express your interest in being a guest →
Check out the three most downloaded episodes:

  • Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler 
  • Guests define what luxury means today | with Shannon Knapp
  • Your commercial strategy as an evolution and not a revolution | with Jennifer Hill

...more
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