From silos to systems: in this bonus episode of The Down Low with Joe, Lewis and Joe sit down with Richard Reyes, Digital Strategy Lead at ConnexFM and CEO & Executive Director of OSCRE International, to unpack how the built world finally starts speaking a common language.

Richard shares how his journey from enterprise architecture, data science, and financial services led him into the built environment, and why he now sees his role as a “bridge builder” between CREtech and FM tech. Together, they break down how ConnexFM as the FM community “heartbeat” and OSCRE as a long-standing data standards body are converging to create a practical digital foundation for owners, operators, occupiers, and service providers.

They get into:

• Why CRE and FM have operated in silos for decades
• How data standards, ontology, and AI can unlock real value for portfolios and multi-site operators
• The reality of data readiness, governance, and culture inside real organisations
• Talent, trades, and the urgent risk of losing 30 years of institutional knowledge
• Why now is the moment for collaboration, not just more tech logos on a slide
• How FutureBuild aims to convene CRE, FM, tech, and investors to move the industry forward

If you care about smart buildings, facilities, data, or the future of the built environment, this one is a blueprint for where it is all heading next.

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