In this episode, we explore how businesses can transform their customer management strategies by embedding empathy and responsible AI principles. Learn how ethical AI models, sentiment-aware decisioning, and human-centric design can boost customer loyalty and trust while staying compliant with evolving regulations. Tune in to understand the balance between automation and empathy for building long-term CX value.
https://blog.datamatics.com/build-customer-management-practices-with-empathy-and-responsible-ai-at-the-core