Karen Holliday, a former Chief Operating Officer shares her extensive experience in operational excellence and the print and mail industry. Karen discusses the importance of people in Operations, her journey overcoming barriers as a woman in a male-dominated field, and her passion for mentoring and empowering others, especially women. She emphasizes the significance of authenticity in leadership and the need to build trust and culture within organizations. The conversation highlights key messages for effective leadership and the value of connection capital. 

Karen Holliday is a transformational leader, faith-based business consultant, and inspirational speaker whose mission is to help others rise above adversity with courage, authenticity, and strategy.  

Chapters 

00:00 Introduction and Background 

02:44 Operational Excellence in Print and Mail Industry 

04:57 The Importance of People in Operations 

07:24 Connection Capital and Its Impact 

10:17 Overcoming Barriers and Mentorship 

12:42 Empowering Women in Leadership 

15:17 Authenticity in Leadership 

17:58 Navigating Challenges as a Woman Leader 

20:25 Building Trust and Culture in Organizations 

23:04 Key Messages for Women in Leadership 

Contact Karen 

linkedin.com/in/karen-holliday 

https://nyakconsulting.com/ 

See her TED talk here 

https://youtu.be/MPQhdgt-dZw?si=rKKe7L7DpuvYTOoe 

Contact Josephine 

www.josephinepalermo.com.au