TLF Gems

Construction Customer Insight


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The construction sector is fascinating from a customer experience and insight point of view. So many stakeholders, so many relationships, so many opportunities to build understanding and make things better!

In this episode Greg and Stephen discuss some of the challenges of using customer research in the construction sector, and the benefits of focusing on depth of insight rather than just tracking a score.

https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep68+-+ConstructionCustomerInsight.mp3
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TLF GemsBy TLF Research