In this episode, we sit down with Gregg Margosian, Chief Operating Officer of Toshiba Global Commerce Solutions, a company deeply embedded in the world of retail store systems. Gregg provides insight into emerging trends of consumer behavior and how that is impacting payment systems in the US.

Topics discussed:

-Why self-checkout is becoming the norm in retail, with a preference of 85% for shoppers

-How the pandemic reshaped mobile payments and what this means for the future of contactless payments like ApplePay

-The persistence of cash in an increasingly digital world, and the cultural factors driving it

-Potential breakthroughs in mobile payments and whether a major player could revolutionize the industry

-The challenges and opportunities for retailers in the changing payment landscape

Want to learn more about Gregg's work at TGCS? Check out their website HERE.

Think you'd be a great guest on the show? Apply HERE.