The FCA has published its Policy Statement and the Handbook text containing the new rules for the introduction of the new Consumer Duty together with the final non-Handbook Guidance for firms.

In this podcast, Shoosmiths Partners Daren Allen and Jonathon Crook discuss the FCA’s new Consumer Duty and the implementation plan. If you wish to know more about the FCA’s new Consumer Duty, please visit out dedicated hub at Consumer duty hub (shoosmiths.co.uk)