In this episode, we explore the key consumer rights and protections that exist within Ireland and the European Union. We discuss the important role of the Competition and Consumer Protection Commission (CCPC) in educating consumers and enforcing legislation such as the Consumer Rights Act 2022. The episode outlines the rights consumers have when purchasing goods, services, and digital content, including entitlements to refunds, repairs, or replacements.

We also explain how consumers can enforce their rights through processes such as the Small Claims Procedure and how personal data is protected under GDPR. Beyond legal protections, the episode examines the growing importance of ethical and sustainable consumer behaviour, highlighting how purchasing decisions can support responsible businesses and reduce environmental impact.

Finally, we look at how digital technology has transformed the way people shop, providing greater convenience and access to information while also creating new risks such as impulse buying, online scams, and data breaches. This episode provides a clear overview of the responsibilities and protections that shape modern consumer decision-making.