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CX Today's Charlie Mitchell hosts Peter Broeckx, EMEA Sales Director for Contact Center at AudioCodes.

We introduce a host of contact center trends for 2024. Before focusing on five specifically:

• CCaaS Migrations 
• Microsoft Teams Contact Centers 
• Click-to-Call & Click-to-Chat 
• Voice-First Conversational AI 
• Business Continuity 

For more from the AudioCodes team, visit AudioCodes website.

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