Briefing Doc: HubSpot Outbound Dialer Update - Contact Search

Date: October 2, 2024

Subject: Enhanced Efficiency with Contact Search for Outbound Dialer

Key Takeaway: HubSpot has launched a significant update to its outbound dialer, introducing a search functionality that streamlines the call initiation process.

Theme: Improved User Experience and Productivity

Details:

• Feature: The outbound dialer now features a built-in search bar.
• Functionality: Users can search for contacts by:
• Name
• Email address
• Phone number
• Company name
• Impact: This update enables users to quickly locate and dial contacts directly from the dialer, eliminating the need to navigate through multiple screens or lists.
• Quote: "This update to the dialer offers a new, faster way to make outbound calls in HubSpot."
• Benefits:Increased efficiency for sales and service teams
• Reduced call setup time
• Improved call organization and association

Availability: This feature is available to users with the following HubSpot subscriptions:

• Professional Customer Platform
• Enterprise Customer Platform
• Sales Pro
• Sales Enterprise
• Service Pro
• Service Enterprise

Call to Action: Encourage users to begin leveraging this new feature to enhance their outbound calling workflow and efficiency.