The CARING Framework

Context: Design for Real Humans, Not Generic Audiences | CARING Framework Week 2


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Week 2: Context - Design for Real Humans, Not Generic Audiences

Ever pick up a book and realize it's book 3 of a series? Or get an unnecessarily complicated email? That's what happens when we forget about context.

This week we dive into Context, the first dimension of the CARING Framework.

In This Episode

  • The cognitive science behind context (your brain is a tiny desk)
  • Why people need personal relevance before technical details
  • Universal Design for Learning and why good design is universal design
  • Week 2 instructions: two options (Quick Start or Customize)
  • How to create audience profiles that save time
  • Real demo: same 3 facts, completely different messages for families vs. business clients

Plus:

Why this process takes longer upfront—and why that's actually the point. You're building habits that become automatic.

Resources

Watch the full demo walkthrough: https://youtu.be/_lZOLAUeXo0

Find Week 2 Context Instructions: https://www.linkedin.com/pulse/weekly-caring-ai-instructions-courtnay-boateng-kxfwc/

The CARING Framework is a research-based approach to using AI for more intentional, empathetic communication. New episodes every week.

Research

  • Cowan, N. (2001). "The magical number 4 in short-term memory." Behavioral and Brain Sciences.
  • Peterson & Peterson (1959). "Short-term retention of individual verbal items." Journal of Experimental Psychology.
  • Maurer et al. (2021). "Lessons learned from developing plain language summaries of research studies." Health Literacy Research and Practice.
  • King-Sears et al. (2022). "Achievement of learners receiving UDL instruction: A meta-analysis." Teaching and Teacher Education.
...more
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The CARING FrameworkBy Courtnay Boateng