Continuity is a critical but often neglected function of high-quality primary care and has three core domains: relational, informational and managerial continuity.

Improving continuity is feasible in low-income and middle-income country health systems by using comprehensive empanelment systems or community-based follow-up programmes to improve retention in care.

Continuity must receive more attention, measurement and improvement efforts, in order to achieve equitable, high-quality health for all.

Schwarz D, Hirschhorn LR, Kim JH, Ratcliffe HL, Bitton A. Continuity in primary care: a critical but neglected component for achieving high-quality universal health coverage. BMJ Glob Health. 2019;4(3):e001435. Published 2019 May 23. doi:10.1136/bmjgh-2019-001435.

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Sections of the Summary, Introduction, You cannot improve what you do not see, and Conclusion are presented in the Podcast. Link to the full-text article: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6570977/