Watch on YouTube HERE. AI is everywhere—but are enterprises actually using it effectively?
In this episode of Contractually Speaking, Matt sits down with Shashi Bellamkonda, Principal Research Director at Info-Tech Research Group and a 2026 Thinkers360 Top AI Thought Leader, for a candid conversation about what enterprise AI adoption looks like beyond the hype.
Shashi explains why organizations need to stop thinking of AI as synonymous with ChatGPT and instead focus on where AI's analytical and predictive capabilities can deliver measurable business value. The key isn't simply having access to a more powerful model—it's having clean data, asking precise questions, and choosing the right technology for the task.
Matt and Shashi explore what that means for contracting and procurement. From compliance and missed obligations to revenue, renewals, supplier performance, and customer experience, contract intelligence is creating opportunities that go far beyond simply saving employees time.
They also tackle the human side of adoption. As AI agents become increasingly capable of communicating and acting on our behalf, how do organizations make sure AI continues to support people rather than speak for them?
🔑 Key Takeaways:
- Separating enterprise AI hype from practical business value
- How AI can unlock insights across thousands of contracts
- The connection between contract intelligence, compliance, revenue, and customer experience
- Why human validation still matters
- "Chat fishing" and the risk of letting AI speak for us
- How procurement and contracting teams can approach AI more strategically
Shashi will continue the conversation at Malbek Envision 2026 in Austin, October 12–14, where he'll speak about his research into enterprise AI adoption and how procurement and contracting teams can make the most of AI.
🚀 Register to see Shashi and other industry leaders live at Malbek Envision 2026: https://envision.malbek.io/
👉 Subscribe and listen to Contractually Speaking on the platform of your choice: https://podcast.malbek.io
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💡 Learn more about Malbek: https://malbek.io