Food safety: a daunting enough challenge for any restaurant or mom-and-pop, but how does the complexity of managing food safety scale to very large organizations? This week's returning guest, Jeremy Zenlea, is here to talk about just that.

Zenlea is Director and Head of Health and Safety for EG America, a parent company to several popular gas station and convenience store brands, and he speaks to the complexities inherent to an industry that offers a wide range of products to a diverse, regionally diffuse population. He discusses bottom-up demand for food safety culture, the importance of building relationships with suppliers and how his industry navigates regional preferences while maintaining consistency. He emphasizes that a strong food safety culture is key to maintaining customer trust.

• (00:18) - Introduction and Guest Background