Modern organizations are experiencing a significant contradiction between their rapid adoption of artificial intelligence and their lack of investment in employee training. While many leaders expect high returns from AI, research shows that upskilling efforts are actually declining, leading to a high failure rate for technological projects. To fix this readiness gap, the text suggests that businesses must foster deep collaboration between human resources and information technology departments. Effective strategies include integrating microlearning into daily tasks, establishing clear governance frameworks, and ensuring leaders model continuous learning behaviors. Ultimately, the hosts argue that AI only provides a competitive advantage when technological deployment is paired with a human-centric approach to workforce development.

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